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Contact Us

We want to make getting in touch with us as easy as possible therefore you can call our Customer Contact Centre between 8.30am and 5pm, 5 days a week. Outside of these times you can contact us on the same telephone number, as below, to report an emergency repair or anti social behaviour but you will be transferred through to our out of hours service.

Our experienced Customer Service Advisors are available to take your call and deal with your query there and then, if however your query is more complex we will refer you to someone who can help and someone will call you back within 2 working days.


Write or Visit:
Four Housing (Durham Office)
Three Rivers House
Abbeywoods Business Park
Pity Me
County Durham
DH1 5TG

(Office Opening Times are 9am to 5pm Weekdays)

Download a Map

Four Housing (Berwick Office)
Unit 1, Windmill Way North
Ramparts Business Park
Berwick-Upon-Tweed
TD15 1TA

(Office Opening Times are 9am to 5pm Weekdays)

Download a Map

Call:
0300 00 44 444
Please note, your call may be recorded for quality and training purposes.




The App:
The Four Housing mobile application is available on Android and iOS, for more information click here.


Comments, Compliments and Complaints:
Our online form can be used to make a comment, compliment or complaint. Please use the buttons to the right to find out more, and to access our policies.

Four Housing handles your personal details in a secure and confidential manner. If you are a customer, when calling the office you may be asked some security questions to confirm your identity.